Our Commitment to Privacy
At COM.STORE, we understand that privacy is fundamental to trust. As a service designed exclusively for qualified businesses and brands, we handle your data with the highest standards of security and confidentiality.
Information We Collect
Business Information
- Your business name and registration details
- Industry classification and business type
- Business address and contact information
- Tax identification numbers where required
Account Information
- Company name and business email
- Contact person name and role
- Billing address for enterprise accounts
- Payment method (processed by Stripe)
Usage Data
- Subdomain creation and configuration
- API usage and request logs
- Performance metrics and analytics
- Support ticket history
How We Use Your Information
We use collected information exclusively for:
- Business Verification: Confirming legitimacy of businesses
- Service Delivery: Providing e-commerce platform services and features
- Security: Protecting against fraud and unauthorized access
- Support: Responding to inquiries and providing assistance
- Improvement: Enhancing our services based on usage patterns
Data Security
Your data is protected by:
- End-to-end encryption for all data transmissions
- AES-256 encryption for data at rest
- SOC 2 Type II certified infrastructure
- Regular third-party security audits
- Strict access controls and monitoring
Data Sharing
We never sell your data. We only share information:
- With your explicit consent
- To comply with legal obligations
- With service providers under strict NDAs (e.g., CDN, payment processing)
- To protect against fraud or security threats
Your Rights
As a COM.STORE user, you have the right to:
- Access: Request a copy of your data
- Correct: Update inaccurate information
- Delete: Request deletion of your account and data
- Export: Receive your data in a portable format
- Restrict: Limit how we process your data
Data Retention
We retain your data for:
- Active accounts: Duration of service + 30 days
- Closed accounts: 90 days for reactivation
- Legal/tax records: 7 years as required by law
- Anonymized analytics: Indefinitely
Compliance
COM.STORE complies with:
- GDPR (General Data Protection Regulation)
- CCPA (California Consumer Privacy Act)
- PIPEDA (Personal Information Protection and Electronic Documents Act)
- Industry-specific regulations for our enterprise clients
Contact Us
For privacy-related inquiries:
- Email: privacy@com.store
- Mail: COM.STORE Privacy Team, [Address]
Our Data Protection Officer is available to address any privacy concerns.
Updates to This Policy
We may update this privacy policy to reflect changes in our practices or legal requirements. We will notify you of any material changes via email and provide at least 30 days notice before changes take effect.